What visitors see and do
You can publish pages about your group, post news and share photos and galleries. Visitors can find events and links to sign up. They can also see sponsors and explore projects you have set up for public funding.
The Open Communities platform
Community management software for everyday administration
Open Communities brings your public website and committee tools into one community area. People find events and sign up online. Your committee manages those events, attendee details and payment information. Compare pricing or start creating your community.
Your website invites people in. Your committee manages what follows.
Your organisation has its own area on the shared platform. It holds your brand, public content, people and records. Visitors use your website to find out more and take part. Committee members with the right access use the organiser dashboard to manage content and events.
What your committee manages
Your committee keeps that content up to date and manages the tasks behind it. For each event, organisers can see who has signed up. They can review attendee details and payment information linked to that event.
Use your own brand with an Open Communities subdomain or your own domain. These are the address choices for your site. Explore community websites to learn about those choices and how to keep your content up to date.
From a published event to arrival
An event shows how a visitor’s action links to your committee’s tasks. You can keep signups, payment information, attendance and feedback with the event they relate to.
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1
Publish and register
An organiser publishes an event on your website. A visitor signs up and pays if a payment applies.
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2
Review the event’s details
Organisers with the right access review who has signed up. They check attendee details and relevant payment information as they prepare for the event.
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3
Check people in
A volunteer with check-in access scans QR tickets as people arrive. Organisers can then review attendance and collect feedback linked to the event.
Manage events and registrations explains the full journey. See participant communications for messages about your events. Visit payment and expense administration for payment records and ways to pay.
Keep member details and committee roles clear
Keep your group’s information together so the next committee can carry on. When someone’s role changes, review their access too. This helps you keep access in line with the tasks each person manages.
Your committee’s tasks
Admins with the right permissions can view member records and assign people to groups. Groups help you organise people. Roles and permissions control access to admin tasks. Being a member does not grant that access.
Keep member information together explains members, groups and who can do what.
Members’ own account tasks
Members can update their profile, find their event registrations and open available tickets. They can do these personal tasks without taking on committee tasks. Signing up for an event is not the same as joining your organisation.
Members’ own account tools explains this side of the platform.
Prepare messages and follow-up around events
Organisers can prepare messages about your group’s events and other activities. For example, you can prepare an email for people due to attend an event. Explore communications for channel choices, setup and messaging conditions.
Workflow automation can help with follow-up you have set up, such as a signup confirmation. AI can help create website material and draft content or emails for you to review. Explore automation and AI assistance to see how you prepare, set up and review these tasks.
Manage payments, claims and community support
Your committee can review payments linked to events, sponsors and projects. Each payment sits in the context of the activity it relates to. Expense claims are a separate task for your committee to manage.
Payments and receipt claims
Review payment information and manage receipt claims with the files that support them. AI can help prepare receipt details for you to check. Payments and expenses explains online payments, bank or cash records, claim review and how to manage reimbursements.
Sponsors and website recognition
Keep sponsor details, packages and invoices linked to how you recognise sponsors on your website. Your committee can manage the sponsor’s details and the public content about their support. Explore sponsorship for the steps from signup to recognition.
Project support and pledges
Explain what a project aims to do and offer the ways to contribute you have set up. These can include one-time payments, recurring support and pay-later pledges. A pledge is a promise to pay, not money received. Explore project funding for the choices and how to manage them.
Choose the tools your organisation needs
People can open your community website on phones and tablets. See mobile and branded home-screen access for device guidance and the account tasks people can use.
Want to see which tasks fit your committee? Explore organisation types for practical examples across community groups.
Plan your committee’s next step
Compare current plans to see which tools they include, their limits and any extra service charges. If you need to discuss what your group needs, Send an enquiry.